Tourism New Zealand has announced Australian entities will now be able to claim back the goods and services tax when holding business events in New Zealand.

Effective from April 1, the Goods and Services Tax Act 1985 has been amended to allow businesses that are non-resident in New Zealand to register for GST.

Open to Australian conferences, business can qualify by meeting a list of criteria found on the Inland Revenue Department website.

Bjoern Spreitzer, international business events manager for Tourism New Zealand says the law change will make New Zealand even more accessible to Australian businesses.

'Tourism New Zealand has made headway to encourage Australian companies to bring their conferences to New Zealand and show off its amazing people, venues and culture,' says Spreitzer.

'Our key objective is to educate businesses about the advantages of conferencing in New Zealand and in doing so we’ve implemented new staff to cater entirely for the Australian market.'

Dunedin has laid on a stunning autumn day for a group of PCOs (Professional Conference Organisers) as they navigate the southern city on a three day famil. A surprise itinerary has revealed its first two activities – a shopping visit to antique heaven, Broad Bay China where the PCOs were given ‘cash’ to spend on a china place setting and lunch and an electric bike ride around Larnoch Castle. Where to next? Scroll down for more famil coverage

Amber Kingsley, The Total Event; Geraldine Hutchison, Air New Zealand and Jill Schirnack, Outshine inspect the executive rooms at the Scenic Hotel and are taken by the view from the balcony.	Carol Harley, Auaha Conference and Events and Geraldine Hutchison, Air New Zealand settle into the classic Daimler limousine for the city tour	Be careful where you walk in this Aladdin’s cave of china. Jill Schirnack, Outshine starts the process of selecting her pieces of china at Broad Bay China
Jackie Coyne, S2N Events reckons there is way to much choice…	But then finally makes a decision. As does Tim Couch, Dunedin Venues and  Amber Kingsley, The Total Event	All stylish green and white for Anna Fennessy, Tourism NZ and Jamie Fry, Tandem Travel
Bree Jones, Tourism Dunedin and Tim Couch, Dunedin Venues get prepared for the electric bike excursion with Green Bikes.	Amber Kingsley, The Total Event is eager to head off on the excursion around Camp Estate and Larnoch Castle	And Tonya Jones, IPENZ suggests the group should throw caution to the wind and take off at the fastest speed – hmm…
Jamie Fry, Tandem Travel and Carol Harley, Auaha Conference and Events are served their entrée at the Otago Museum foyer. Students studying Special Culinary Art at Otago Polytech catered the dinner this evening and it turned out to be art with food.	Tonya Jones, IPENZ and Sue Archibald, Promote Ltd like the quirky delivery	The seafood course was served in the cups selected earlier in the day at Broad Bay China and was a medley of clams, fish, and seaweed decorated with edible gold leaf and ID Fashion Week logo
Amber Kingsley, The Total Event and Geraldine Hutchison, Air New Zealand in the Annex dining area for the ‘street food’ main course	Julia Clancy, Eden Event Management and Bree Jones, Tourism Dunedin at the food stations	This was the ‘art’ dessert – a long white paper covered table and mouth watering desserts created in front of the PCOs by the polytech students. There is chocolate, freeze dried berries, caramel sauce and some things that ‘popped’ nicely in your mouth.
	<<Before...   >>And this was 10 minutes later – doing the dishes was easy – just roll up the paper.

The discover Dunedin famil continues in the sunny south. Fortunately all the delegates this time around were women as the styling/know your body shape might have perhaps been a bit over a male’s head. Moving on – the PCOs were treated to a group style session with Sharon Bratton, owner of Vintage Dress Company, and armed with knowledge, were empowered to dress a real ‘model’ that would work for her shape and colour.

Prior to arrival into Dunedin, each PCO was asked to design and dress a model doll and bring it on the famil for judging, with the prize being a styling session with Sharon Bratton and a voucher to select an outfit from her range of vintage clothing.

The creations were impressive – one entrant shopped up large for the right couture look, one came complete with its own stage, but the winner was Carol Harley, Auaha Conference and Events with her doll ‘Caroline’ who had three different outfits in her ensemble.

Jill Schirnack, Outshine gets measures up for her shape from Sharon Bratton	Next, it’s Julia Clancy, Eden Event Management	Then Sue Archibald, Promote Ltd to find out if she is a curvy, pear or t shape.

Katie Bowden, Dinamics with her accessorized doll	Sue Archibald, Promote Ltd with a sort of wedding outfit, which was commended by the judges	Jackie Coyne, S2N Events designed an impress stage, complete with Roses chocolates – bribery perhaps Jackie for the judges?
	<<Carol Harley, Auaha Conference and Events with her doll ‘Caroline’ who had three different outfits >> Ruth Scott, Meeting Newz and Carol Harley, Auaha Conference and Events were selected as the real ‘models’, and each team delivered a style fit for a runway.

And the line up of dolls in full glory.

Auckland Museum has launched a new exhibition today at Convene.

The World of WearableArt™ (WOW) will open on the November 21 at Auckland War Memorial Museum prior to embarking on a worldwide tour.

The exhibition will feature a showcase of WOW® garments, selected from previous year’s winners, and offers a behind the scenes look at the garments and the artists as well as seeing how the competition and awards show comes together.

The exhibition is the result of support from the Government’s Major Events Development Fund, which aids the development of three international touring exhibitions; an international education programme which includes opportunities for international design students to enter the competition and attracts students to study in New Zealand; as well as opportunities for international business representatives to be hosted at the Awards Show in Wellington and at the touring exhibitions worldwide.

'Celebrating the World of WearableArt event on a global stage and presenting a taste of the WOW experience around the world is the realisation of a dream come true. We are excited to be able to share the creativity and inspiration that WOW generates,' says WOW Founder Dame Suzie Moncrieff.

Auckland War Memorial Museum director Roy Clare adds Aucklanders will share delight that our city has the privilege to host this fantastic exhibition before it heads overseas. 'WOW is a vibrant and creative organisation that has won international respect for innovation and flair; as a museum we are excited to be able to work with them once again and to continue to strengthen our positive partnership, with its many echoes in our collections.'

Dates: November 21, 2014 - Sunday March 22, 2015       
Admission: Free with museum admission
Location: Special Exhibition Hall

A Convene famil, organised by Auckland Convention Bureau, gave 50 meeting and event planners from Auckland, Wellington, Christchurch, Palmerston North and as far as Sydney, a taste of what Waiheke Island can offer for business events.

After flying over the Trig Hill vineyard with EcoZip adventures and a small bush walk through a Nikau forest, a well-earned wine and snack was welcomed at Wild On Waiheke.

The group was treated to a taste of the team-building activities that Wild On Waiheke can offer such as archery and laser claybird shooting.

Ananda Tours took the group on to Mudbrook Vineyard for lunch with a side of scenery, before shooting them back to the Fullers ‘Wanderer’ ferry and up to the Viaduct Events Centre for the Convene 2014 cocktail function.

Linda Wong, AUT University and Morgan Thomas, The Total Event, hopping aboard the Ananda Tour bus	Bus number two ready to start their Waiheke adventure	Danielle Jelley, HOT Events Christchurch and Angela Bennett, Commonwealth Bank of Australia gearing up to fly down EcoZip Adventures' 3 flying foxes
Weeee...zip lines away...	Andrea Breton, Auckland Convention Bureau, jumping off the first flying fox at EcoZip Adventures	Morgan Thomas, The Total Event, coming in to landing at EcoZip Adventures
Ruby Romanos, Negociants NZ Ltd, firing arrows at a balloon target at Wild On Waiheke	The team firing laser bullets at claybirds with Wild on Waiheke	Lyntau McFarland, Arnott's Campbell's New Zealand Ltd, practicing claybird shooting
	<<< Ruby Romanos and Tina Rutherford, Negociants NZ Ltd, enjoying a wine at Mudbrook Vineyard and Restaurant   >>> Erin Banks, Verve Consulting Ltd, having the fish of the day at Mudbrook Vineyard and Restaurant

Delegates at the 2014 New Zealand Hotel Industry Conference on June 5 will find out how the tourism industry’s new Tourism 2025 growth framework can help grow their business and how they can play their part.

Many of the key themes of Tourism 2025 will be incorporated into the programme, including the importance of supporting air connectivity with established and emerging visitor markets, and attracting business events.

Keynote speakers include Mark Lankester (pictured), chief executive of Tune Hotels - the fastest growing budget hotel chain in the world, and Westpac chief economist Dominick Stevens, speaking about the economic outlook for New Zealand’s main international visitor markets and economic growth as a key driver of visitor arrivals.

TIA and Howarth HTL Ltd are co-hosting the eighth annual New Zealand Hotel Industry Conference, being held at Pullman Auckland. Around 300 senior decision makers, including hotel owners, developers, operators, investors and consultants are expected to attend.

The conference will end with a banquet dinner where the three annual hotel awards celebrating excellence in the hotel industry will be presented. The awards recognise the Senior Hotel Executive of the Year, Outstanding Young Hotel Executive and Environmental Initiative.

Early bird registrations close on May 5, the conference programme is available at www.nzhotelconference.com

One&Only Hayman Island has confirmed that it will exhibit at Convene Queensland (Convene Q) at the Brisbane Convention and Exhibition Centre on July 29. This will be the first time the resort appears at a business events expo following its opening in July.

One&Only Hayman Island, in the heart of the Great Barrier Reef, presents a perfect setting for meetings, incentive programs and special events. The resort can cater for small groups or larger events of up to 300 people and can also be booked exclusively for a private island experience. The Entertainment Centre is ideal meeting space for large seminar-style meetings and offer a fully equipped stage, excellent audio visual facilities, natural lighting and stunning views of Hayman Beach and the Coral Sea.

With direct access to the Great Barrier Reef and world-famous Whitehaven Beach, One&Only Hayman Island presents a range of activity options including helicopter and seaplane tours, diving, snorkeling and fishing adventures. Water sports include water-skiing, kayaking, catamaran sailing, windsurfing and paddle skiing. Or guests can relax and indulge at the One&Only Spa, or take advantage of the fitness centre.

Convene Q will give conference, meeting, incentive and event organisers an in depth view of products and services Queensland wide. High profile exhibitors include the Gold Coast Convention and Exhibition Centre, QT Hotels & Resorts, Brisbane Marketing, Novotel Twin Waters Resort and many others. However, it also includes exhibitors who will be less familiar to business event planners – such as Destination Ispwich, Mercure Clear Mountain Lodge and others. Stands for the expo continue to sell steadily and can be booked here // http://www.convenequeensland.com/stand-booking-2014 //

Buyers at Convene Q include those from the local area and hosted event organisers from Melbourne, Sydney and New Zealand. Executive secretaries and personal assistants (PAs), association executives, professional conference organisers (PCOs) and incentive practitioners are all in the target audience. Buyers can register here // http://www.convenequeensland.com/visitor-registration //

For information ph Stu Freeman, ProMag Publishing ph ++64 9 818 7807 email: stu@promag.co.nz

The new Wildlife Photographer of the Year exhibition was declared officially open last night at a launch party held on the Auckland Museum premises.

The museum's newest venue, The Lounge, was showcased to over 100 PCOs, meeting planners, artists and members of local government.

Available for exclusive hire, the new venue can accommodate up to 100 guests for a stand-up style event, and offers the opportunity to view the exhibition before enjoying cocktails and canapé's at the heart of the museum.

The Lounge is available for evening events from April 26 - August 3 with more dates pending further exhibitions.

Katie Oaks, Artist; Ariane Kuebler, TNZ; Adam Taylor-Eruera, Auckland Museum	Johnny Hui, Auckland Museum; Mark Truffit, Exhibition Project Manager; Laura Huang, Auckland Museum	Adam Taylor-Eruera, Auckland Museum; Kathryn Stothers-Taylor AOT Cruise NZ; Karmela Rapata, AOT Cruise NZ
Eli Moore; Sung Jin Hong; Paul Robertson; Josie Robertson: Jocee Tuck Band	Debbie Summers, IDNZ Ltd;Brendan Pope, Escape NZ; Mrs Summers; Audrey Honiball, IDNZ Ltd; Shaun Honiball, IDNZ Ltd; Adam Taylor-Eruera, Auckland Museum	Che and Matt Kerr, Enlo design
	<<<Roy Clare, director Auckland Museum with Jamie McDell, NZ singer-songwriter   >>>The team from Auckland Museum posing outside the exhibition hall

A record number of international long-haul buyers will be hosted at MEETINGS in June.

The number of international buyers has nearly tripled in the wake of this year’s event, with currently 37 confirmed attendees - up from 15 in previous years.

The incentive organisers from greater China, Japan, North America, South East Asia, and Singapore will attend the first day of MEETINGS before departing on a four-day famil throughout various New Zealand locations.

The hosted buyer itineraries will be divided by market needs, with buyers from China visiting Auckland, Rotorua, Queenstown and Wellington, and those from North America focusing on Queenstown, Auckland and possibly Taupo.

Hamilton/Waikato region will also feature heavily on the Indian buyers’ famil as one of the destinations hosting the Indian Cricket World Cup team in 2015.

Tourism New Zealand international business events manager, Bjoern Spreitzer, says the $34 million increase in government funding to the business events sector, announced in 2013, is a major contributor to the growth.

This year will also be the first time international buyers will commit to appointment schedules at the trade show.

MEETINGS 2014 is organised by Conventions and Incentives New Zealand and will be held over two days from June 18 – 19 at Auckland’s ASB Showgrounds.

Applications are open for mentors and mentees interested in participating in the first PCO Mentoring Programme facilitated by Conventions & Incentives New Zealand (CINZ).

CINZ event manager Jeanette Stanton says the programme is designed to help PCOs (Professional Conference Organisers) reach their full potential while building valuable relationships with one another.

The free-of-charge 16-week mentoring programme is a pilot programme for what could eventually be rolled out to include those in the hotel or venue sector, technology personnel, as well those in sales and marketing roles within the conference and incentive industry.

Mentors will benefit from developing a lasting career network, obtaining an understaining of the barriers experienced in the convention industry, gaining exposure to the emerging talent pool, as well as receiving personal satisfaction from enhanced leadership and mentoring skills.

‘The eligibility for mentors is that they are experienced people that have been in a senior position for six or more years, and they are an employer or owner of a CINZ approved company,’ says Stanton.

‘Mentees on the other hand can be anyone over 18 years old, who may be considering a career in the C+I industry, are fairly new to it, or have come back from overseas or from having children and want to develop insight into career development opportunities and paths. Having a mentor will help them progress towards personal and professional goals and have access to a valuable support system.’

Once mentors and mentees are appropriately ‘matched’, the programme involves a half-day training at the New Zealand Coaching and Mentoring Centre in Auckland on June 17 (the day before the MEETINGS Expo) followed by mentor networking at the official MEETINGS welcome reception at Pullman, Auckland. Pairs will then communicate between each other at their own arrangements, on a fortnightly or monthly basis.

Interested mentees or mentors can find out more here and contact Jeanette Stanton to apply.

Last year's launch of the Dubai Association Centre has been well received, with 25 to 30 international associations eager to establish a headquarters or regional branch in Dubai.

'There are currently up to ten international associations in the process of obtaining permits,' says Steen Jakobson, director, Dubai Convention Bureau.

He says the hub offers associations the potential for membership growth and access to new partnerships with universities and research centres given Dubai's strategic location.

Medical and pharmaceutical industries pose particular potential, given that medical conferences have the highest number of meetings and conferences globally.

Following on from the success of the inaugural Asia Summit held last year, the 2014 Asia Summit is a high level one day conference with a focus on high opportunity targets and actions (HOTA) in Asia, including China, India and Indonesia.

The summit will feature key international speakers, including Peter Colahan MD for VFS Global; Sharon Zollner, ANZ senior economist; Sandeep Bahl, Air New Zealand’s Asia general manager; Fran O’Sullivan, media commentator; Shambueel Eaqub from NZIER and David James from Tangalooma Island Resort.

Also new to this year’s summit are two debate sessions which will focus on increasing New Zealand’s share of new emerging markets. These sessions will see industry experts debate the topics of ‘Japan / Korea, harvest or grow the strategy for New Zealand?’ and ‘India or Indonesia?  Choosing the right target market to focus on’

The one day summit is being held immediately prior to TRENZ on May 16 at the Pullman Hotel Auckland and includes networking sessions and panel discussions on key issues. RSVP asiasummit.co.nz.

An individual’s ‘brand’ is just as important to their organisation’s brand, with the two relating closely enough to put an onus on company executives to think about how they are individually perceived in their sector.

This was the message from business and personal achievement specialist, Tom O’Neil of AchievementExpert.com when he spoke to association executives during the latest networking function held by AuSAE (Australasian Society of Association Executives) at SKYCITY Auckland.

He says every working person carries a personal brand that is ‘on’ at all times, and heads of associations in particular need to consider this and ensure their personal brand aligns with their organisation’s brand.

‘You are the brand, both internally and externally,’ says O’Neil. ‘You are the face of your organisation, the captain of your ship that steers the wheel, while everyone else is in the engine room.’

Read the full story in the May/June issue of Meeting Newz.

Speaker Tom O'Neil of AchievementExpert.com	Russell Sinclair, New Zealand Retailers Association; Gillian Officer, SKYCITY Auckland Convention Centre	Kimberley Miller, AuSAE; Julie Keegan, IRHACE New Zealand
Ric Odom, SPCA; Brett Jeffery, Events and Venues Rotorua; Julie Keegan, IRHACE New Zealand; Brian Fairchild, New Zealand Sign + Display Association	Kimberley Miller, AuSAE; Rosemarie Dawson, Business Professional Services	Tom O'Neill, AchievementExpert.com; Janferie Bryce-Chapman, Age Concern North Shore; Anne Bickers, SKYCITY Auckland Convention Centre and Sue Clay, Alzheimers Auckland Charitable Trust

Construction has begun on the International Convention Centre (ICC) Sydney, a convention, exhibition and entertainment project that is part of a larger A$2.5 billion development known as the Darling Harbour Live project. Darling Harbour Live will create 3,700 jobs during construction and a further 4,000 after the expected completion date of the end of 2016. Left: Deputy Premier Andrew Stoner and NSW Premier Mike Baird

'Once completed the new world-class convention, exhibition and entertainment facilities will ensure Sydney remains the first choice in Australia and the Asia Pacific for the lucrative business events industry,' says NSW Premier Mike Baird.

Deputy premier Andrew Stoner says Darling Harbour’s 20-hectare renewal, together with Barangaroo’s bold $6 billion redevelopment, the $1.6 billion Sydney Light Rail program, and the pedestrian precinct at The Goods Line, will completely reinvigorate the western flank of the city.

While the revitalisation of Darling Harbour is underway, Sydney will continue to play host to a range of major conventions.

'Up to 20,000 delegates from more than 150 countries will attend the 105th Rotary International Convention which begins this weekend at Sydney Olympic Park,' says Stoner.

'The Sydney Exhibition Centre at Glebe Island will also hold many of the city’s annual events and exhibitions, ensuring Sydney remains open for business.'

Millennium Hotels and Resorts managing director BK Chiu identifies the rise of eastern economies and online bookings as the two global trends most effecting ‘New Zealand, Millennium and Copthorne Hotels and tourism’.

Speaking at the opening of the Copthorne Hotel Palmerston North, Chiu said that with western economies going east, it was increasingly important to cater for China and other Asian markets. Learning a few words of Mandarin could help and serving food that is enjoyed by the market (such as green lip mussels – a big seller at Copthorne Hotel Harbour City in Auckland) is imperative.

Chiu says the internet provides its own challenges, as well as opportunities, especially if the distribution chain is dominated by ‘big players with deep pockets’. He says Millennium is investing further in software. ‘We want control over our investments.’

The opening of Copthorne (upgraded from Kingsgate) gives the business hub of Palmerston North another solid four star accommodation option. It was officially opened at a function on June 4, when guests included corporate travel managers, local politicians, professional conference managers, hospitality personnel from around the city, travel agents and media.

Chiu himself has a long association with Palmerston North. The self acclaimed ‘senior citizen’ attended Massey University in his youth and has fond memories of fishing and hunting in the Manawatu.

Heather Millar, Creative Catering; Shelly Deegan, Massey University	Lance Bickford, Destination Manawatu; Marleen Goedhart, Icon Conference and Event management; Dean Bradley, Convention Management NZ Ltd	At the opening of the Copthorne Hotel Palmerston North… Michelle Weston (centre), Millennium Hotels and Resorts; with Greg and Sandy Pearman, Property Brokers
Dr Deborah Russell, Labour candidate for Rangitikei; Wendy King, Millennium Hotels and Resorts; Stephen Parsons, House of Travel	Palmerston North City Councillors Susan Baty, Aleisha Rutherford, Tangi Utikere	Rob Campbell, Axus; Gay and Neil Maitland, Conference Brokers Ltd

A new marketing agreement between Tourism New Zealand (TNZ) and AuSAE (Australasian Society of Association Executives) is expected to boost the number of Australian not-for-profit business events held in New Zealand.

AuSAE represents over 10,000 individual leaders working in not-for-profit organisations throughout Australia and New Zealand, and a dedicated New Zealand branch was recently announced, with Brett Jeffery, formally Events and Venues Rotorua, taking up the role of general manager on July 1, 2014.

The two year agreement formalises a commitment from AuSAE to promote New Zealand as a business events destination to its members and improve the capability of New Zealand associations to host an international conference.

An agreed programme of activity will include New Zealand workshops and events in Australia, and educational visits for Australian AuSAE members to showcase the range of venues and facilities on offer.

A conference bidding programme will also be held in New Zealand to improve the quality of bids for international events.

New research revealed today also shows that while New Zealand rates highly in awareness and appeal for Australians, there is a significant scope to increase the knowledge of New Zealand's business events offerings.

'This presents an opportunity for New Zealand to educate key decision makers on the functional detail about holding business events in NZ, and this partnership is an important step in achieving this,' says TNZ’s director of trade, PR and major events Justin Watson.

Details of a new convention centre for Queenstown reveal that it will be located in the Remarkables Park Town Centre, have an initial capacity of 900 people and will open in the second half of 2016.

Next week Remarkables Park will lodge a resource consent for the 2,700m2 building, with a result expected by the end of July, when detailed construction drawings can begin. Construction is expected to begin in the Autumn of 2015.

Remarkables Park Ltd CEO and director Alastair Porter says the location is a warm and sunny spot with close proximity to the town centre, and is part of a wider extension to Remarkables Park including two new planned hotels, new retail stores, cafes and bars north of the convention centre.

'We’ve got a striking building in a beautiful location looking out to The Remarkables mountain range, Coronet Peak and Ben Lomond,' says Porter.

'After our research trips to look at other facilities and the requirements of conference organisers, we’ve increased the space we’re planning to offer,' said Mr Porter.

'Stage One could, for example, provide for a conference for 900 people lecture-style, followed by 600 for dinner plus 50 to 60 full-size exhibition booths. For a dinner alone, it could cater for 900.

'Stage Two, which has been designed to cater for future growth and development, would increase that capacity by more than 50%.'

<<< Artist’s impression of the new Convention Centre at Remarkables Park, Queenstown, looking out to The Remarkables mountain range   >>> Layout plan of the new Convention Centre at Queenstown’s Remarkables Park including a large public plaza

Convene South 2014 is set to build on the success of last year’s inaugural event, with the vast majority of 2013’s exhibitors returning and a number of companies displaying their products and services there for the first time.

Convene South is aimed at business event organisers, including executive secretaries, Pas and other administrative professionals who plan their companies’ meetings, functions, conferences and road shows.

The exhibition also attracts executives from the association and not for profit sector who organise conferences. Corporate travel agents, professional conference and incentive organisers, wedding planners and inbound tour operators will also attend.

It is being held at the Wigram Air Force Museum on September 2 and showcases venues, accommodation, activities, entertainers and attractions

Convene South event manager Allyssa Eastaugh says the strong level of business conducted at Convene South 2013 has combined with generally positive vibes in the Christchurch – Canterbury region this year. The result is an expanded show with even more opportunities for business.

‘New operators this year include Adrenalin Forest, Dunedin Art Gallery, Destination Kaikoura, Real Journeys, Tekapo Springs and Oxbow The Adventure Co, Skydive Wanaka and Nelson Venues. We’ll also be joined by the Queenstown Convention Bureau for the first time,’ says Eastaugh.

Christchurch & Canterbury Convention Bureau manager Caroline Blanchfield says any business administrator or meeting organiser with a conference or special event coming up should make sure they attend Convene South.

‘It’s going to be a great opportunity to find out more about the range of venues and services available in the Canterbury region and throughout the South Island for business events, and to meet face-to-face with people in the industry who can help pull off the perfect event.

‘We want conference decision-makers to see just how much we have to offer here. Convene South packs it all into one easy day so it’s a great way to way to meet all our operators and find out more about the exciting changes taking place in Christchurch,’ she says.

For more information contact Allyssa Eastaugh ph 09 818 7807 email allyssa@promag.co.nz

Or

Caroline Blanchfield ph 03 378 2384 email Caroline.Blanchfield@christchurchnz.com